
Rachel
Client Concierge
Every guest conversation. Answered.
Rachel is the always-on receptionist of your restaurant. She handles reservations, takeout, catering inquiries and guest questions across WhatsApp, voice and web — in your brand voice, in English or Spanish.
CAPABILITIES
- Live reservation and order capture 24/7
- Bilingual responses in English and Spanish
- Multi-channel: WhatsApp, voice, web chat
- Smart routing to humans when needed
- Real-time guest preference memory
INTEGRATIONS
SAMPLE
“Hi, can I book a table for six on Friday at 8pm?” Rachel checks availability, confirms instantly, and pushes the reservation into OpenTable — without anyone in the restaurant lifting a phone.
TODAY
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